Question 1

What material is the pen made from?

Accepted Answer

Eco-friendly paper—lightweight, biodegradable, and ideal for sustainable branding.

Question 2

What type of ink does the pen use?

Accepted Answer

It uses black ballpoint ink for smooth, consistent writing.

Question 3

What is the minimum order quantity?

Accepted Answer

Our minimum order starts at just 50 pieces, making it ideal for small campaigns and events.

Question 4

Can I customize the pen with my logo or message?

Accepted Answer

Absolutely. We offer custom printing for logos, names, or messages—perfect for bulk orders and events.

Question 5

Is this pen suitable for gifting?

Accepted Answer

Yes. It’s a popular choice for weddings, graduations, business promotions, and holiday gifts.

Question 6

What payment methods do you accept?

Accepted Answer

We accept credit cards (Visa, MasterCard, Discover, American Express), PayPal, checks, and bank transfers. Checks are only accepted from approved customers such as schools or churches.

Question 7

Can I cancel or change my order?

Accepted Answer

Yes, if your order hasn’t reached the final production stage. Cancellations or changes within 12 hours are free. After that, a fee of $25 or 25% (whichever is greater) may apply.

Question 8

Can I order in bulk for branding or campaigns?

Accepted Answer

Definitely. Bulk orders are ideal for trade shows, school programs, corporate gifting, and eco-conscious promotions.

Question 9

Can I change the delivery address after placing an order?

Accepted Answer

Yes, even after production begins, you can change the delivery address or stop delivery. However, the full order charge still applies.

Question 10

Do you provide invoices?

Accepted Answer

Yes, an invoice will be available once your order is finalized.

Question 11

What happens if I cancel after production starts?

Accepted Answer

Once full production has begun, cancellation is not possible. You may still change the delivery address or stop delivery, but full charges apply.

Product Description

ECO Friendly Custom Pen